Legal
Last updated 15 August 2026
These terms cover your use of CoolerScout — the cameras, the app, and the service behind them. Using CoolerScout means you accept them. They are written to be read, not to be survived.
CoolerScout photographs the inside of your beverage coolers on a schedule, judges which shelf slots look empty, and notifies you. We provide the service, the app, and the cloud behind it for as long as your subscription is active.
CoolerScout is an assistant, not a guarantee. It looks at pictures and makes a judgement, and judgements can be wrong. A shelf can be missed. A full shelf can be flagged. A camera can be knocked out of alignment, fogged, unplugged, or left behind a WiFi outage.
It is not a security system, not a safety system, and not a substitute for anyone actually running the shop. Do not rely on it for anything where being wrong matters more than a missed restock. We are not liable for lost sales, spoiled stock, or business decisions made on what it reported.
You sign in with your mobile number and a texted code. Anyone with access to that number can access the account, so keep it under your control and tell us promptly if it changes hands. Anyone you add to the account can see your coolers and receive their alerts.
Cameras are sold separately at cost. They remain yours. If a unit fails through no fault of yours within the first year, we will replace it. Damage from being dropped, opened, submerged, or run outside a cooler is not covered.
Subscriptions are billed monthly per cooler door and renew until you cancel. Cancel any time — the service runs to the end of the paid month and then stops. We do not refund partial months. We will give at least 30 days' notice in the app before any price change.
We aim to keep the service running continuously and cannot promise it. Alerts depend on your power, your WiFi, your mobile carrier, and cloud providers we do not control. We may take the service down for maintenance, and will avoid doing it at times that would matter where we can.
Handled as described in our Privacy Policy. In short: shelf photographs are deleted after four hours, we do not sell your data, and you can delete your account from the app.
You can stop any time from the app. We may suspend an account that is not paid, or that is being used to break these terms or the law. If we end your account without cause, we will refund the unused part of the month.
To the extent the law allows, our total liability for any claim relating to CoolerScout is limited to what you paid us in the twelve months before it arose. We are not liable for indirect or consequential losses — lost profit, lost sales, lost goodwill — arising from use of the service or from it failing to report something.
We will post any change here and update the date above. Material changes get notice in the app first. Continuing to use CoolerScout after a change means accepting it.